Your Appointment

We will ask you to fill out a medical history form and list any medications you may be taking. If you are unable to keep your appointment, please give the practice at least 24 hours' notice. If less than 48 hours’ notice is given, a charge may be made for a missed private appointment.

Under the NHS, patients cannot be charged for missing an appointment, but if a patient cancels an appointment at short notice or Fails to Attend (FTA) on more than three occasions, the patient will be refused further care at our practice.

Payment Policy
It is our practice policy to give you the full information about the cost of your dental work before any treatment is undertaken. Written estimates will be provided for all patients that need dental treatment. Our practice policy is that patients are asked for payment in advance of treatment. You may pay for your dental care by cheque, cash, or credit/debit card.

Dental Care
We do our best to ensure that your dental care meets your individual needs and will discuss the proposed treatment and treatment options with you, giving you time to ask questions and consider the alternatives. We offer a full range of preventative and cosmetic dentistry. Prevention is our main target and many of our patients have regular appointments with our practice
hygienist.
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Patients with Disabilities
We can make arrangements to provide home visits
(domiciliary visits) for a limited range of treatment for
those who are unable to come into the surgery.
Patients who use a wheelchair or are unable to manage
the stairs can be seen by prior arrangement in the
ground floor surgery. Please be aware there is no
lavatory on this level